Contact: bubuluxuryshop@gmail.com
Business Address: 123 Quentin Ave, New Brunswick, NJ 08901, USA
Effective Date: 7/1/2025

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a second email with tracking information once your order has shipped.

Please note: During high-volume periods (e.g., holidays or sales), processing may take a little longer.

2. Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times (USA):

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days

International Shipping (if applicable):
Delivery times vary by destination and customs clearance procedures.

3. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your shipment using the provided link.

4. Delays & Exceptions

We are not responsible for delays caused by:

  • Incorrect shipping addresses provided by the customer
  • Carrier issues or customs processing
  • Weather conditions or natural disasters

If your package is significantly delayed, please contact us at bubuluxuryshop@gmail.com and we’ll do our best to assist you.

5. Shipping Restrictions

  • We currently ship to most locations within the United States.
  • For international orders, please ensure your country is supported at checkout.
  • We do not ship to P.O. Boxes or APO/FPO addresses.

6. Lost or Stolen Packages

We are not liable for lost or stolen packages marked as “Delivered” by the carrier. If this happens, please file a claim with the shipping provider or contact us for help.

7. Customs, Duties & Taxes (For International Orders)

Customers are responsible for any customs fees, duties, or import taxes required by their country. These charges are not included in your order total and are assessed by your local customs office.

8. Questions?

For more information about our shipping practices, or if you experience issues with your order, please contact us at:

📧 bubuluxuryshop@gmail.com
📍 123 Quentin Ave, New Brunswick, NJ 08901, USA